Privacy Policy

At Rentals Drive, we are committed to protecting your personal information and ensuring that your privacy is respected at every stage of your interaction with our services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or use any of our car rental services. By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information to provide you with a smooth and efficient rental experience. The information we collect includes:

Personal Details: Name, address, email, phone number, date of birth, and driver’s license information.
Booking Information: Rental history, vehicle preferences, payment details, and travel itinerary as required.
Technical Data: IP address, browser type, device information, cookies, and browsing behavior on our website.
Communication Records: Messages, inquiries, feedback, and customer service interactions.

2. How We Use Your Information

Your information is used to:

Process and manage your reservations.
Verify your identity and eligibility to rent a vehicle.
Improve our services, streamline website functionality, and personalize your experience.
Communicate updates, confirmations, promotional offers (only when permitted), and customer support messages.
Ensure safety, prevent fraud, and comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or trade your personal information. However, we may share your data with:

Service Providers: Payment processors, insurance partners, customer support teams, or technology providers helping us operate our services.
Legal Authorities: When required by law, court order, or to protect our rights and property.
Business Partners: Only when necessary for fulfilling your rental agreement, such as verification services or roadside assistance providers.

All third parties handling your data are required to maintain strict confidentiality and use your information only for authorized purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance user experience, analyze traffic, and remember your preferences. You may adjust your browser settings to block cookies; however, doing so may limit certain website functionalities.

5. Data Security

We implement strong security measures to protect your information from unauthorized access, misuse, alteration, and loss. These measures include encryption, secure servers, restricted access protocols, and regular system monitoring. While we strive to safeguard your data, no online transmission is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data, subject to legal retention requirements.
Opt out of promotional emails or marketing communication at any time.
Request a copy of the information we hold about you.

To exercise these rights, you may contact our support team using the details provided on our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date. Continued use of our website or services signifies acceptance of these changes.

8. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to our customer support team.